Privacy Policy

PlaceToStay.co.za Privacy Policy and Terms of Use

This Privacy Policy and Terms of Use (“Policy”) outlines how PlaceToStay.co.za (“we,” “us,” or our”) collects, uses, and discloses information from and about users (“you” or “your”) of our website located at https://placetosaty.co.za (the “Site”). This Policy also describes the terms and conditions governing your use of the Site.

1. Commitment to Privacy

We are committed to protecting the privacy of our users. This Policy applies to all information we collect through the Site.

2. Information We Collect

We collect two types of information about users:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing information. We only collect personal information that you voluntarily provide to us, such as when you create an account, make a reservation, or contact us.
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, operating system, the referring website, and the pages you visit on our Site. We collect non-personal information automatically when you use the Site.

3. Use of Personal Information

We may use your personal information to:

  • Provide and improve the Site and our services.
  • Process your reservations.
  • Send you important information about the Site, including changes to our terms, conditions, and policies.
  • Send you marketing communications, if you opt-in to receive them.
  • Respond to your inquiries and requests.
  • Comply with legal and regulatory requirements.

4. Use of Non-Personal Information

We may use non-personal information to:

  • Analyze how users interact with the Site.
  • Personalize your experience on the Site.
  • Improve the Site and our services.
  • Deliver targeted advertising (once we comply with GDPR and CPRA regulations).

5. Sharing of Information

We will not share your personal information with third parties without your consent, except in the following limited circumstances:

  • With service providers who help us operate the Site, such as payment processors and email marketing providers. These service providers are obligated to protect your personal information.
  • To comply with legal or regulatory requirements.
  • In the event of a business transfer, such as a merger or acquisition.

We may share non-personal information with third parties for any purpose.

6. Your Choices

You have choices about your personal information:

  • You can access and update your personal information through your account settings.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of the Site.

7. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information we have collected from children under 13.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using the Site, you consent to the transfer of your information to these countries.

11. Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Site. You are advised to review this Policy periodically for any changes.

12. Contact Us

If you have any questions about this Policy, please contact us:

13. Compliance with GDPR and CPRA

We are committed to complying with all applicable data privacy regulations, including the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).

Before showing targeted advertising on our Site, we will:

  • Obtain your explicit consent for the collection and use of your personal information for advertising purposes.
  • Provide you with clear and comprehensive information about how we use your personal information for advertising.
  • Provide you with easy-to-use mechanisms to opt-out of targeted advertising and revoke your consent at any time.
  • Uphold your data subject rights under GDPR, including the right to access, rectify, erase, and restrict the processing of your personal information.
  • Implement appropriate technical and organizational safeguards to protect your personal information.
  • Conduct regular data protection impact assessments to identify and mitigate privacy risks.
  • Appoint a Data Protection Officer (DPO) to oversee our compliance with data privacy regulations.
  • 14. Terms of Use
  • By using the Site, you agree to these Terms of Use.
  • These Terms of Use include:
  • Restrictions on use of the Site, such as prohibitions on illegal activity, copyright infringement, and spamming.
  • Disclaimers of warranties and limitations of liability.
  • Dispute resolution provisions, including a requirement to arbitrate disputes.
  • Termination provisions, allowing us to terminate your account for any reason.
  • 15. Governing Law
  • These Terms of Use will be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
  • 16. Entire Agreement
  • These Terms of Use constitute the entire agreement between you and us regarding your use of the Site.
  • 17. Contact Us
  • If you have any questions about these Terms of Use, please contact us:
  • By email: admin@placetostay.co.za
  • By following these guidelines and obtaining explicit consent before serving targeted ads, PlaceToStay.co.za can ensure compliance with GDPR and CPRA regulations.
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